PRIVACY POLICY AND COOKIES

Last update: September 16, 2025

Zion Software House values the privacy and security of its clients' and visitors' information. This Privacy Policy explains how we collect, use, store, and protect your personal data, as well as the use of cookies and traffic management tags on our site.

1. Collected Data

Personal data collection occurs exclusively through the following channels:

  • WhatsApp, email, Instagram, and Facebook: When contacting us, we may collect information such as:
    • Full name
    • Phone number
    • Email
    • Company (if applicable)
    • Other information voluntarily provided by the user.

Additionally, we use cookies to improve user experience and better understand your preferences.

2. Purpose of Collection

The collected data is used to:

  • Commercial contact and sending health plan and insurance proposals;
  • Improve our services and support;
  • Personalize your experience on our site;
  • Compliance with legal and regulatory obligations.

3. Data Sharing

Zion Software House does not sell, rent, or share your personal data with third parties, except:

  • When necessary for contracting health plans and insurance with partner operators and insurers;
  • To comply with legal requirements, regulations, or court orders.

4. Storage and Security

Your data is stored in secure environments protected against unauthorized access. We implement security measures to ensure the confidentiality of the information.

5. User Rights

You have the right to:

  • Request access to your data;
  • Correct incorrect or outdated information;
  • Request the deletion of your data (except when there is a legal obligation to keep them);
  • Revoke your consent for the use of your data at any time.

To exercise your rights, contact us by email: atendimento@zionsoftwarehouse.com.br

6. Use of Cookies and Traffic Management Tags

Our site uses cookies and tags for various purposes:

  • Essential Cookies: Necessary for the basic operation of the site, allowing navigation and use of its functionalities.
  • Performance Cookies: Collect information anonymously about how visitors interact with the site, helping to understand user behavior and improve the overall experience.
  • Functional Cookies: Allow the site to remember your preferences, such as language and settings, offering a more personalized navigation.
  • Traffic Management Tags (or Tracking Tags): Used to:
    • Monitor site performance: Understand which pages are most accessed and where traffic comes from.
    • Optimize navigation: Improve the experience based on user interactions.
    • Analyze marketing campaigns: Understand how advertising campaigns bring traffic to the site.
    • Perform remarketing: Display personalized ads to visitors who have already interacted with the site.

You can manage or disable cookies directly in your browser settings. However, disabling some cookies may affect site functionality and your browsing experience.

7. Cookie Management

You can configure your browser to refuse cookies, but this may affect your experience on the site. Options for managing cookies vary depending on the browser used.

8. Privacy Policy Changes

We may update this Privacy Policy periodically. We recommend that you consult this page regularly to be informed of any changes.

9. Contact

If you have questions about this Privacy Policy or the handling of your data, contact us:

  • Email: atendimento@zionsoftwarehouse.com.br
  • Phone: +55 (48) 3197-3402

This Privacy Policy aims to ensure transparency and security in the handling of your information. We thank you for your trust!